Returns & Exchanges
At Bark the Online, we want you to love your new style, but if something isn't quite right, we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact and the garment is free from any signs of wear or washing.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing